Recently updated on May 23rd, 2024

Strike Visuals Warranty Request Form

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free custom design

Free Custom Design

fast turnaround

Fast Turn Around

best price guaranteed

Best Price Guaranteed

lifetime warranty

Lifetime Warranty

Please fill out the form to submit your warranty request.

If Pantone colors are not provided, we cannot guarantee that the color will be as desired. As such, we will not warranty a product based on color dissatisfaction if a Pantone color was not provided.

Strike Visuals is proud to offer the only lifetime warranty in the industry for frames and hardware. We’ll cover any parts, we only ask that you cover shipping. We offer a 1-time warranty reprint of printed goods in case of fading or damage, and a 1-time repair/replacement of damaged accessories, such as rolling tent bags.

(Note: 30 mm tent frames, 300D and 400D tent fabrics, and umbrella frames and fabric are not covered by warranty. You may purchase replacement parts for these items.)

Do not throw away damaged items. In order to process a warranty claim, we require photos of all damaged products. Strike’s Warranty Specialist will determine the severity of the damage, and whether it requires repair or replacement.

All shipping costs for warranty items must be paid prior to shipment.

Our Address: 1040 North 950 West Suite 500 Centerville, UT 84014

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started today!

Strike Brand Gradient Color

Fill out the form and a product specialist will reach out to you ASAP!

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Strike Brand Gradient Color

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4-Easy Steps To Order

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One of our outstanding product specialists will assist in answering any questions you may have, calculate costs, and process payment.


Work directly with our design specialists to create your custom design and personalize each product to your brand, free of charge.


Your custom products are then printed, quality checked, packaged, and shipped to you within three business days.


With standard shipping, products arrive at your door within 16 business days, or within 10 business days using
rush shipping.